Our Professional Services team is responsible for managing the implementation of our solutions with new and existing clients, and for supporting our pre-sales / sales team. The ideal candidate will be able to assist clients in maximizing their success via a thorough understanding of their needs and objectives, identify best practice solutions to answer their challenges, and successfully deploy our solution.

Responsibilities

  • Support pre-sales by working closely with our sales team to understand and define clients’ key business drivers and requirements
  • Lead client meetings and workshops to document the client’s specific processes, needs and objectives and identify best practice solutions
  • Develop project documentation including Statement of Work; Implementation plan; new development specifications
  • Manage the implementation plan from project kick-off to post go-live, including training & documentation
  • Ensure successful knowledge transfer to customer support post go-live
  • Support the sales team throughout the contract lifecycle by identifying opportunities to expand the client’s use of our solutions
  • Understand and demonstrate the solution to clients (as needed to support the sales team) and articulate the business benefits
  • Additional responsibilities and tasks as necessary

Qualifications

  • University degree or equivalent experience
  • 5 years previous experience as a software consultant, and/or experience in Project Management, preferably in ERP/SCM/CRM and/or Strategic Sourcing
  • Strong interpersonal, written, and oral communication skills
  • Ability to work effectively independently on own initiative and as part of a team with shared objectives
  • Excellent time management skills
  • Knowledge of the automotive or aerospace & defense industries helpful
  • Familiarity with MS Project and Office suite
  • Willingness and ability to travel

Requirements

  • Fluent in French and German, and English proficiency would be an asset
  • Located in Paris, France (no relocation accepted)

If this sounds like a great fit, send your resume and cover letter to rpierce@livesource.com.

THE AMERICAS
1050 Crown Pointe Parkway
Suite 710
Atlanta, GA 30338
USA
Toll Free: +1 844-735-2358
Tel: +1 470-747-8632
FRANCE
14 Rue de Charonne
75011 Paris
France
Toll Free: +800 8000 0030
Tel. +33 (0) 147 00 22 00
SWITZERLAND
7, Route de Crassier
CH-1262 Eysins
Switzerland
Toll Free: +800 8000 0030
ASIA
22/F, Centro
No. 568 Hengfeng Road,
Zhabei District,
Shanghai, China​ 200070
+86 400 094 0217