Your world changes a lot – last week, one RFQ changed five times – but your sourcing solution does anything but. You’d like to configure the workflow to fit your company’s processes, but that means taking a number from IT and playing the waiting game. And while you’ve put in numerous requests to your software provider for bug fixes and improvements, they seem to do nothing but echo off the walls of their giant downtown skyscraper. Sure, everyone talks a big game about being cloud, but if that’s true then how come the version you have is different from the one your Santa Fe supplier is using? You have to wonder if this company isn’t spending all their R&D time maintaining custom versions instead of improving the product itself.