LiveSource is a collaboration portal that connects manufacturers’ internal departments to their suppliers to improve supplier management, program launch, and production. Dana, a LiveSource customer, shared how LiveSource is helping them manage the COVID-19 pandemic.
With more than 3700 supplier locations across six continents, Dana looks to LiveSource as the single source of the truth related to direct materials suppliers. Throughout the years, the organization has collected more than 400 operational data elements on each supplier; it has direct contact with 15,000 supplier contacts through the LiveSource portal.
When it became apparent that COVID-19 was becoming a global crisis, Dana’s first step was to identify the suppliers who were at the greatest risk. Because all supplier operational data is stored on the LiveSource database, the company easily identified those suppliers.
Next, Dana created a new COVID-19 supplier card, broadcasting it to suppliers through LiveSource’s portal. Because suppliers are familiar with communicating through LiveSource, the data – critical for immediately making sound decisions during this crisis – was collected quickly. The additional information was used to perform analysis, resulting in a comprehensive execution plan which will minimize the long-term effects on the supply chain once the pandemic is over.